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I'm fine with being on the 9 trial license for a little while until they get back on top of things.

If anyone from Ableton is able to chime in and reassure me (and others) that they will get it all sorted and i'll get my free upgrade that would be much appreciated. Having 64bit AND M4L was the only reason I decided to switch from my current DAW. Was mostly just wondering if anyone else has had this issue and if they will still be honoring the free upgrade offer as that was the only reason I decided to buy. I just don't see them getting back to me any time soon since they are probably overwhelmed right now. The site is just not recognizing my serial number, which is something i've never come across with any software I own.Ĭontact the by mail, it seems to me that maybe the site isn't accepting Live 8 serials I know that their authorization servers were down for a while yesterday but I get the feeling that my issue is something unrelated to that as I was able to get the software to authorize as a trial version. I would just like some kind of confirmation that I will be getting what I paid for.Įsotericmetal wrote:I've already tried entering the serial into but it gives me the error message i mentioned. I haven't dealt with Ableton before so I don't know what to expect.

I've managed to get a trial version of Live 9 working for 30 days but i'm not sure about whether i'll have issues getting my software authorized and updated so I don't want to prematurely start a bunch of projects only to realize i'm going to have to pay extra for the upgrade (if this is the case I will probably just stick with 8.4 for now so I don't want to start projects in 9). I've Ableton support, but i'm sure they are swamped with dealing with all the Live 9 launch issues and no one is picking up there phone support line. I tried entering the serial number on I get the error message above.Īm I be guaranteed to get the free upgrade to 9 even though I haven't been able to authorize it before the Live 9 release? I bought suite 8 and had tried to authorize it before March 4th, but was having this issue so I wasn't able to. When I installed and opened the software it automatically setup a trial license for 30 days, but never gave me any instructions on authorizing it for real. Unfortunately I'm having problems authorizing Suite 8 and it's not clear to me about how to upgrade to Suite 9. I was convinced that 9 would have addressed these issue and was pretty impressed by Push, so I decided to go ahead and buy Suite 8 and eventually Push. I've used Live before but never decided to buy it because I came across stability/memory issues and because of the extra cost of M4L (one of the main reason I wanted to get Live). "You do not own a license to which this serial number can be applied."Īnyone else getting this message? I just bought a boxed version of suite 8 to take advantage of the free upgrade offer.